Thank you for choosing our website for your durable workwear, outdoor apparel, and gear needs. We’re committed to providing fast, reliable shipping and a seamless delivery experience for every order, with the following terms:
All orders are processed and dispatched within 1-3 business days of purchase. Processing times may be slightly extended during peak seasons, holidays, or promotional periods, but we strive to fulfill your order as quickly as possible while maintaining quality checks.
Once your order has been shipped, you can expect delivery within 6-12 business days. Delivery times are estimated and may vary slightly based on your location and external factors (e.g., logistics delays, weather conditions). You will receive a shipping confirmation email with tracking information once your package has been dispatched, allowing you to monitor its progress.
We offer free standard shipping on all orders, with no minimum purchase requirement. There are no hidden fees or additional charges for delivery—what you see at checkout is the total amount you pay.
After your order is shipped, a tracking number will be sent to the email address associated with your purchase. You can use this tracking number to check the status of your delivery through our website or the logistics partner’s platform. If you do not receive tracking information within 4 business days of placing your order, please contact our customer support team for assistance.
If your order has not arrived within the estimated delivery timeframe, please first check the tracking information for updates. If the tracking shows no progress for an extended period, or if your package is marked as delivered but you have not received it, please contact our customer support team within 30 days of your order date. We will investigate the issue promptly and assist with locating your package or arranging a replacement/refund if necessary.
For any additional questions or concerns about shipping, please reach out to our customer support team—we’re here to help!
